Tag Archives: case assignment rule

Lead and Case assignment rules in Salesforce

What is an Assignment Rule? Assignment Rules are used to assign Leads and Cases automatically to the assigned users based on criteria. There are two types of Assignment Rules in Salesforce they are  Lead Assignment Rules and Case Assignment Rules. What is Salesforce lead assignment rules? Salesforce lead assignment rules defines the administrators to assign a lead to users and… Read More »

Share this...
Share on Facebook
Facebook
Email this to someone
email